Intellectual property rights

All material on this website is owned by LingServe Ltd. Any enquiries regarding the material on this website should be addressed by email or letter to LingServe Limited (see Contact page). © 2012

Disclaimer

While every reasonable effort is made to ensure that the information provided on this site is accurate, no guarantees for the currency or accuracy of information are made. LingServe's website and material relating to information, products and services (or to third party information, products and services), is provided 'as is'. It is provided without any representation or endorsement made and without warranty of any kind. LingServe Ltd does not warrant that the functions contained on this site will be uninterrupted or error free. LingServe Ltd does not warrant that defects will be corrected, or that this site or the server that makes it available is free of viruses. In no event will LingServe Ltd be liable for any loss or damage including, without limitation, indirect or consequential loss or damage, in connection with the use of this website.

Data privacy notice

Your personal data - what is it?
Personal data relates to a living individual who can be identified from that data. Identification can be by the information alone or in conjunction with any other information in the data controller's possession or likely to come into such possession. The processing of personal data is governed by the General Data Protection Regulation 2016/679 (the ‘GDPR').

How do we process your personal data?
LingServe Ltd complies with its obligations under the GDPR by keeping personal data up to date; by storing and destroying it securely; by not collecting or retaining excessive amounts of data; by protecting personal data from loss, misuse, unauthorised access and disclosure and by ensuring that appropriate technical measures are in place to protect personal data.
We use your personal data to provide translation and translation-related services to our customers, to maintain our own accounts and records, and to provide requested information such as blog post notifications.

What is the legal basis for processing your personal data?
We process data where this is necessary for the performance of a contract with the data subject or to take steps to enter into a contract; for compliance with our legal obligations; and for the legitimate interests of LingServe Ltd.

Google Analytics
LingServe Ltd uses Google Analytics, a web analytics service provided by Google, Inc. (‘Google'). Google Analytics uses cookies, which are text files placed on your computer, to help the website analyse how users use the site. The information generated by the cookie about your use of the website (including your IP address) will be transmitted to and stored by Google on servers in the United States.
In case of activation of the IP anonymization, Google will truncate/anonymize the last octet of the IP address for Member States of the European Union as well as for other parties to the Agreement on the European Economic Area. Only in exceptional cases is the full IP address transmitted to a Google server in the USA and truncated there.

On behalf of the website provider Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage to the website provider. Google will not associate your IP address with any other data held by Google.
You may refuse the use of cookies by selecting the appropriate settings on your browser. Furthermore you can prevent Google's collection and use of data (cookies and IP address) by downloading and installing the browser plug-in available under https://tools.google.com/dlpage/gaoptout?hl=en.

Sharing your personal data
Your personal data will be treated as strictly confidential, and will be shared with third parties only with your consent.

How long do we keep your personal data?
We keep your personal data for no longer than reasonably necessary.

Your rights and your personal data
Unless subject to an exemption under the GDPR, you have the following rights with respect to your personal data:

• The right to request a copy of any personal data which LingServe Ltd holds about you
• The right to request that LingServe Ltd correct any personal data if it is found to be inaccurate or out of date
• The right to request that your personal data be erased where it is no longer necessary for LingServe Ltd to retain such data
• The right to withdraw your consent to the processing at any time
• The right, where there is a dispute in relation to the accuracy or processing of your personal data, to request that a restriction be placed on further processing
• The right to lodge a complaint with the Information Commissioners Office

Further processing
If we wish to use your personal data for a new purpose, not covered by this Data Protection Notice, we will provide you with a new notice explaining this new use prior to commencing the processing and setting out the relevant purposes and processing conditions. Where and whenever necessary, we will seek your prior consent to the new processing.

Contact details
To exercise all relevant rights, queries or complaints please in the first instance contact LingServe Ltd at service@lingserve.co.uk ¦ Upper Barn, 4 Hillside Road, Aldershot GU11 3NB ¦ +44 (0)1252 336052